To return your order, you will need to log in to your account and follow the steps:

• Go to ‘Orders’
• Click on the return button next to the product you want to return.
• Select the reason for return from the dropdown.
• Select the mode of return as reverse pick up or self shipping.
• In case your pin code is serviceable for a reverse pick up, kindly confirm the address and contact number.
• Click on the acknowledgment box and submit your return request.
• In case your pin code is non serviceable for the reverse pick up facility, we request you to self-ship the product to us. We will credit 100 Minimal Money in your account in lieu of the shipping costs.

Here’s when you can qualify for a return and how:

• Customers can return their order within 7 days after an order has been delivered. We have a reverse pick up facility for most pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up policy, you will have to self ship the product(s).
• In the interest of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by our team. If you have received a defective product, send us images at support@minimalsquare.com and we will get back to you. Once confirmed by our team, the refund will be provided as in-store credit instantly.
• If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted. If there is a manufacturing issue, or if you have any other query regarding this, you can email us on support@minimalsquare.com
• Items marked as gifts and gift cards/vouchers are non-refundable.
• Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.
• To maintain strict hygiene standards of our products, we do not accept returns on several product categories, including but not limited to masks, boxers, shorts, sweat-activated t-shirts and socks. Minimal Square may, at its discretion and without prior notice, change the products or categories to which this policy would apply.

Once we receive this request, someone from the courier partner’s team will arrive at the address for a pickup within 2 business days. After the product is picked up, the complete amount will be refunded to your Minimal Square account as in-store credit within 48 hours. Please ensure the product(s) and the tags are intact on the product(s) for it to be accepted by the courier company.

No. These are charges applicable each time an order is placed and are non-refundable.

• If it has been over 48 hours since the order has been picked by our courier partner and if the refund isn’t reflecting as in-store credit, please email us at support@minimalsquare.com and we will sort it out for you.

In case your pin code is non-serviceable for a reverse pick up:

• You’ll have to courier the product(s) to the following address: Minimal Square, A-432/3, Vashi Commercial Plaza, Sector 17, Vashi, Navi Mumbai – 400703
• Please ensure the items are packed securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.
• Within 48 hours of receiving the product(s), the complete amount + 100 (in lieu of courier charges) will be refunded to your Minimal Square account as in-store credit.